Why won't Loom work?

I'm curious to understand why Loom, a platform often touted for its scalability and interoperability in the cryptocurrency space, seems to be encountering issues. Despite its promising technology and features, such as zkRollups for improved transaction efficiency, users have reported various challenges, from slow transaction speeds to unexpected errors. Is this due to a technical flaw in the implementation? Or are we facing scalability limitations inherent to the blockchain ecosystem? Further, what steps are being taken to address these issues and restore Loom's reputation as a cutting-edge solution? Understanding the root cause of these problems and potential solutions would be highly valuable for investors, developers, and the broader community.