Why do people not like Coinbase?

Why is it that some individuals express dissatisfaction with Coinbase, a prominent cryptocurrency exchange platform? Could it be due to the platform's fees, which some may perceive as relatively high compared to competitors? Or is it the limited selection of cryptocurrencies available for trading, not catering to the diverse interests of all users? Perhaps it's the customer service experiences, with some reporting difficulties in resolving issues or a lack of responsiveness. Additionally, security concerns might play a role, as any breach or vulnerability can erode trust. What are the primary reasons behind the dislike towards Coinbase, and how can the platform address these concerns to improve user satisfaction?